Another great service visit. Dave the tech was on time and took care of my issue promptly. Dave is an excellent representative of Finger Lakes Comfort. Once again the customer service was impeccable and as before it started with Marlene. Many thanks to Marlene, Dave and Greg. Chris
Nick and Sarah in Canandaigua
Thank You Finger Lakes Comfort.... for a great job installing my new sewer line here in town. You were on time, polite, fair priced and did a great job in just one day. We are thankful for your awesome work and for the clean up the guys did in our yard after the job was completed. You will be our "go too" guys for any future work that we need here at our home... Bravo to you and the crew! I will recommend you to anyone asking me for a quality plumber...
You fellas did a great job in installing our waterline and you did it at a price that was fair ... and that's an understatement. I say this because your quote on the job was well below two others, plus you offered a seniors discount that by itself saved us a few hundred dollars AND you came through on an option that saved us a few hundred more. The dig ended up only minimally invasive and the cleanup was well done. All in all a smooth, courteous and professional job. You can be assured that I have you guys on my speed dial if I ever need another plumbing job. Thank you.
Thank you for bending over backwards to work with me and get the job done quickly and financing it. There is much to be said for "small town" service. You guys are "big time" as far as I can tell.
Yesterday my Hot water heater let loose and I needed a new one. Between the time I called and the time the technician was done and everything was working fine about 4 hours had gone by. The customer service I received was fabulous and started with Marlene on the phone who contacted a tech and then called me back to give me an update. Dan the tech came over and assessed the situation, quoted me a price and then left to get the materials he needed. Dan is professional, knowledgeable and personable. A great representative of Finger Lakes Comfort. I am impressed that I got same day installation and will do business with them again. Many thanks to Marlene, Dan and Greg.
Eddie Lee - Thank you!
THANK YOU!! After hours emergency call led to new water line in, sump line out...The big dig was on..Awesome Job! Professional, Clean, Friendly and Very Fair! And this company loves and hires Veterans! Thank you for making this stressful situation the best it could possibly be. All our best to you!!!
I just wanted to send you a brief note to thank you for sending your tech to our house to replace our hot water heater on Christmas Eve. Despite my asking him to modify the location, and as a result him needing to run out for a few items during the day, he was nothing but pleasant and a true joy to work with. He was diligent and did his best to get the job done as quickly as possible, which he did. In the end the work looks professional, and the unit is where it always should have been. Basically he made a bad situation for my wife, ie, no water heater, better and made me happy with the proper unit placement. You have a customer for life, and I will always suggest you and your team, if/when anyone asks for a referral.